Shipping policy
Store Name "Mood On" (www.moodon.pk)
Shipping Policy
Last updated: [Insert Date]
At Mood On, we are committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy outlines how we handle shipping for all orders placed through our website: www.moodon.pk
1. Shipping Locations
•👉🏻 We currently ship all across Pakistan. At this time, we do not offer international shipping.
2. Processing Time
•👉🏻 All orders are processed within 1–2 business days after your order is confirmed.
•👉🏻 Orders placed on weekends or public holidays will be processed on the next working day.
3. Shipping Time & Delivery
•👉🏻 Standard Delivery: 2–5 business days depending on your location.
•👉🏻 Remote Areas may take slightly longer.
Note: Delivery times are estimated and not guaranteed. Delays may occur due to unforeseen circumstances such as weather, strikes, or courier delays.
4. Shipping Charges
•👉🏻 Flat Rate Shipping: PKR 189 (nationwide)
•👉🏻 Free Shipping: On orders above PKR 3999
Shipping charges (if applicable) will be shown at checkout before payment is completed.
5. Order Tracking
•👉🏻 Once your order has been shipped, you will receive a confirmation email or SMS with your tracking number and courier details. You can use this to track your package in real time.
6. Cash on Delivery (COD)
•👉🏻 We offer Cash on Delivery (COD) across Pakistan for your convenience.
7. Missed Deliveries
•👉🏻 If you're unavailable at the time of delivery, the courier will attempt to deliver your order again. After multiple failed attempts, your order may be returned to us. You may be required to pay for re-shipping.
8. Damaged or Lost Packages
•👉🏻 We take great care in packaging your order, but if your package is damaged or lost, please contact us within 24 hours of delivery for assistance.
9. Contact Us
•👉🏻 If you have any questions about your order or shipping, feel free to contact us:
•👉🏻 📧 Email: officialmoodon.pk@gmail.com
•👉🏻 📞 Phone/WhatsApp: [ 03095470471 ]
•👉🏻 📍 Address: Lahore 54000, Pakistan